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This should only be reserved for when other troubleshooting methods fail to resolve your issue.įor instructions on reinstalling Arcade, click here. Reinstalling Arcade is a last-resort method that may delete all your downloaded content and custom Kits. We would recommend you proceed with reinstalling Arcade (instructions below). However if it's happening in standalone mode, then most likely there is an issue with your installation. If this issue only happens in your DAW, that means there is some setting in your computer that is preventing internet access for your DAW.Does this issue occur when using the standalone version of Arcade?.Arcade needs a private network to work properly.

Are you using a public or private network?.Arcade and all it's wonderful samples need hard drive space to download so if your computer is maxed out on space, that could be the cause of this issue.How much available storage is there on your hard drive?.

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Arcade needs access to the internet to work, so if anything is blocking that, you will see this offline error.As mentioned above, do you have a firewall, VPN, or anti-virus that might be blocking your DAW's access to the internet?.Before you go down this route ask yourself these questions
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It would be best to purchase a fully authorized license, then contact the DAW manufacturer's support to help get their software unblocked. We do not condone the use of unauthorized software and if Arcade is working normally in standalone, but not in an unauthorized DAW, then we will not be able to troubleshoot the issue. If Arcade is loaded in the DAW, the unauthorized software can and will block Arcade from accessing the internet as well.

Many pirated or unauthorized DAWs will block access to the internet either via changes to the software itself, creating firewall rules, changing the users host file or by other means. If so, authorize Arcade and your DAW to bypass your firewall and deactivate your VPN or any other apps that may block your connection. Firewalls and VPNsĬheck to see if you're using a firewall, VPN, or 3rd-party connection blocker app (such as Little Snitch or Lulu), that may be preventing Arcade or your DAW from accessing the internet. Check simpler issues such as firewall access before attempting more involved reset methods. We recommend going through this list in order. Please check your connection and try again later". This includes login issues and errors such as " Could not finish ease check your connection" and " Failed to load preview. This article lists troubleshooting methods for connectivity issues in Arcade.
